YOUR TOP CHOICE FOR A COMPUTER SHOP IN ENGADINE.
ABOUT CHILLI POWER COMPUTING
Not only can you rely on us to be professional, but you can also rest safe in the knowledge and experience that we have accumulated over the past twenty years or more. We take pride in using only locally-sourced components of the highest quality. We also offer a very generous warranty on the work we do. Whether you need assistance at home or your office, we can assist at either location – or and you’ll be pleased to learn that we are a Microsoft partner.
If you have any questions about the services we offer, or if you’d like us to provide a quote, please feel free to get in touch. We look forward to hearing from you.
PROBLEMS A COMPUTER TECHNICIAN CAN HELP YOU SOLVE
There are very few people who can honestly say that they haven’t tried to fix their computers before finally taking them to a computer technician to be repaired. As one of the premier computer shops in Sutherland Shire, we’d like to clarify that this usually does more harm than good.
Firstly, you must understand that as a qualified and experienced technician, we are instrumental in preventing the loss of your data. Believe it or not, data loss is one of the most common things that go wrong when people try to fix their computers. We make sure that any data is kept safe and secure at all times when we are working on your computer.
Chilli Power Computing, one of the leading Computers Stores in Sutherland Shire is the best place to visit for computer You shouldn’t fall into the trap of thinking that you’ll be charged inordinately high fees for computer repairs. If you try to fix things yourself to save money, it could end up costing you more. Plus, you’ll have wasted time working on your computer without proper knowledge. As experienced computer technicians, we troubleshoot the problem swiftly and efficiently.
You may have noticed that we have mentioned experience numerous times. We can’t stress enough how important experience is when it comes to computer repairs in Engadine at Chilli Power. Our in-depth training and knowledge enable us to deal with a wide range of problems, working quickly to ensure that you don’t have to spend too much time without your computer.
You should remember that you must maintain your computer so that any problems are identified early on and dealt with as they arise. By doing this, your computer will last longer and keep your repair costs to a minimum.
TIPS REGARDING COMPUTER REPAIRS IN THE SUTHERLAND SHIRE
Although you may be one of the fortunate few, we do not recommend simply walking into the first computer repair shop you come across – if you do a little research beforehand, it will be well worth the effort.
If you don’t fix the small problems you experience with your computer, they will inevitably become far bigger problems. If you ignore these problems for too long, you will no longer be able to use your computer. When you take your computer to a technician for routine maintenance regularly, you’re ensuring that it remains problem-free for as long as possible.
There are times when we may resolve an issue for you without you having to bring your machine in to the store. Give us a call and describe the problem clearly. If we can, we will assist remotely, but if it is something more complicated, we’ll ask you to bring your computer into the store to take a closer look.
In addition, it is essential for you to realise that your computer will not last indefinitely. By bringing it to us for routine maintenance or any issues that you experience, you are likely to use it for longer than if you don’t maintain it or try to fix any problems yourself. We will be honest if we can’t assist with any repairs, in which case we will recommend other options, possibly that you consider purchasing a newer machine.
TERMS & CONDITIONS
Chilli Power Computing (‘We’ or ‘Us’) will only carry out repairs, services, and upgrades as requested or agreed to by the customer (‘You’).
If during inspection or repair, it is discovered that the device cannot be repaired, You will be contacted to discuss options. These may include but not be limited to replacement or upgrade of some components.
An estimate of repair costs may be given at time of drop off. This is an estimate only, and We may discover additional requirements once repairs have commenced. Should there be a significant variance to our estimate, We will contact You prior to proceeding.
There is always potential for data loss when repairing computers, phones tablets and other devices. We strongly recommend making all necessary backups of personal data prior to commencement of repair. If there is any data loss during repair, this backup can be used to restore customer data. We take ALL care and precautions to protect and prevent data loss, however We will not be held responsible for any data loss once the device has been received.
You agree that some software may be installed on the device during repair to perform required services. This software will be uninstalled prior to return if required.
You understand that attempting repairs to Mobile Phones may not always be successful.
a) All repair attempts and parts used are not refundable.
b) Any subsequent physical or water damage will not be covered by warranty.
c) You are advised that repairing mobile phones and tablets can occasionally cause some original functions to be no longer available after an aftermarket repair is carried out. We will not be held responsible for any lost functionality to any device due to repair.
d) All care will be taken but We will not be held responsible for any further damage to the device that may result from any repair.
For repairs on Apple devices, You will be offered a choice of a Genuine Apple repair, or an alternative option.
a) We are an Approved Independent Apple Repairer - This means We can carry out non-warranty repairs on your Apple device using genuine parts and procedures and these repairs will not affect the existing Apple Warranty. All Genuine Apple repairs are logged in the Apple repair system for reference and approval by Apple.
b) If the customer chooses Genuine Apple repairs, all parts and procedures used for the repair will be the Genuine Apple items. There may be a 2–3-day turnaround time as genuine parts need to be ordered from Apple specific to each device being repaired.
c) If the customer chooses an alternative repair option for their Apple device, using non genuine parts, please note this will void any existing warranty held by Apple on the device.
d) You accept that when non genuine parts are used, some loss of original functionality of the device may occur. We will not be responsible for any lost functionality to the device.
If You supply any parts to be used for the build, upgrade or repair of any device, warranty does not apply to those parts.
If any special-order items are required for the repair, a deposit will be payable by You prior to commencement of work. Payment of final invoice will be required in full prior to any device being returned to You.
Uncollected goods will be disposed of by Us in accordance with the requirements and notice periods set out in the Uncollected Goods Act 1995 to recoup the costs of repairs, storage, and sale of uncollected goods.
INSPECTION AND SPECIAL ORDER FEES & CHARGES
Customers please note:
We have recently made a small change to our fee schedule.
ANY computer or device left with us for inspection or assessment for repair will be subject to a fee of
Payable at time of drop off.
If the repair is agreed to and completed this amount will be deducted from the final charges.
Any items or replacement parts ordered in specially for the repair of devices not currently in the workshop MUST be paid for in full before orders will be placed. The cost of these items is NON-REFUNDABLE unless the purchased parts are unsuitable for the device or repair.
Custom PC orders:
All Custom PC orders are subject to a NON-REFUNDABLE deposit of 20% which is due prior to commencement of the order and build process.